Patient Information

How We Care for You

hospitalists

A member of Hospitalists of Northern Michigan works with your referring doctor when you are admitted to the hospital to ensure that your stay is as comfortable, safe and efficient as possible. The referring doctor may be your primary care physician, an emergency room physician, or a specialist. If it is the latter, he or she may treat a specific condition that you have, while a member of our team will be consulted for your general care in the hospital. We may also be asked to do a pre-op evaluation if you are scheduled for surgery.

We recognize that entrusting your care to a physician you have not met may be a new experience, but you can be assured that the admitting physician will give us a thorough overview of your condition and medical history. One of our hospitalists will visit you daily during your hospital stay and will maintain close communication with your regular physician and your family. He or she may just turn out to be your best friend in the hospital!

Hospitalists of Northern Michigan physicians also work closely with physician assistants to give you the best possible care. And since we are also a teaching service, there may be medical students, residents or other students involved in your care, closely supervised by one of our hospitalists. Everyone who interacts with you will clearly identify themselves, and will be happy to answer any questions you might have.

When you are discharged, we will update your primary care physician on your condition, including providing a summary of all lab work, reports and studies that were performed while you were in the hospital. This communication is a very important part of your care and will assure that your primary care provider is fully informed and that your office record is complete.

hospitalist

As hospitalists, we are experts in hospital conditions, since we specialize only in hospital medicine. We can often anticipate complications and help ward them off. Members of the Hospitalists of Northern Michigan team are always on site and thus available to you whenever your condition requires it. We also act as advocates for you in dealing with various hospital departments and services.

Studies have shown that because of the more patient-centric care provided by hospitalists, patient stays are often shorter. When it is time for you to be discharged, we will provide you with a list of medications, as well as any other instructions you need to follow at home, and will explain everything to you and your family in depth. You will be told when to follow up with your primary care physician, or if you do not have one, arrangements will be made to find you one.

hospitalist

Last but not least, you will probably notice that scheduling your next appointment will be much easier and that your primary care physician will have more time for you, because thanks to Hospitalists of Northern Michigan, he or she is freed up from hospital duties. And if for some reason you have a problem soon after discharge and are unable to reach your own primary care physician, you can call the hospital switchboard and ask to talk to a member of our team.

Billing and Insurance Information

To ensure accurate accounting for your hospital stay, it is necessary for your hospital bill to be separate from your hospitalists' bill. Therefore, you will receive two different billing statements. Thank you for your understanding in this matter.

Hospitalists of Northern Michigan bills all insurance companies but participates only with Medicare, Medicaid, Blue Cross Blue Shield of Michigan, Aetna, Priority Health and United Healthcare.

Should you have any questions about billing, payment or insurance, please contact Hospitalists of Northern Michigan’s business manager, Yvonne Kaehler, at 231-947-0673 or ykaehler@hnmdocs.com

  • To Reach a Provider

    To reach a provider, call your hospital switchboard and ask to speak with the triage person on duty.
    Munson Medical Center
    231-935-5000
    Mercy Hospital Cadillac
    231-876-7200
    Alpena Regional Medical Center
    989-356-7000
    Dickinson County Healthcare System
    906-774-1313

Insurance

Participating Carriers

-Aetna
-Blue Cross, Blue Shield of Michigan
-Medicaid
-Medicare
-Priority Health
-United Health Care

Articles

New Breed of Specialist Steps in
for Family Doctor

Jane Gross, NY Times, May 2010
Because hospitalists are on top of everything that happens to a patient — from entry through treatment and discharge — they are largely credited with reducing the length of hospital stays by anywhere from 17 to 30 percent, and reducing costs by 13 to 20 percent, according to studies in The Journal of the American Medical Association.
Click here to read the full article...